Renewal by Andersen Class Action Lawsuit: Was Your "Limited-Time" Discount Real?
We Filed a Class Action Over Renewal by Andersen's "Sign Today" Discounts
If you've bought replacement windows or doors from Renewal by Andersen, you probably remember the pitch. A design consultant came to your house, measured everything, and priced out the project. Then came the good news: a discount. 20% off. 25% off. 33% off the "project price before discounts." It was a special promotion. It was ending soon. And to lock it in, you had to sign that day.
Warren Terzian LLP has filed a class action alleging that those discounts aren't real—that the "project price before discounts" is a number no customer actually pays, and that the "limited-time" offer runs every month of the year.
If you purchased from Renewal by Andersen in California and are interested in exploring your rights to recover money, please tell us about your purchase using the form on our Renewal by Andersen class action page.
How the Renewal by Andersen sales pitch works
Renewal by Andersen is the window-replacement arm of Andersen Corporation and one of the largest window-replacement companies in the country. It doesn't sell in stores. It sells in your living room.
The consultation ends with a contract. Near the top is a line labeled "project price before discounts." Below it are the discounts: a percentage off for the monthly promotion, sometimes a "volume discount" or an "efficiency discount," a few hundred dollars for a "national offer," a few hundred more for military service. Then, in large type, the contract announces your savings—a five-figure number in many cases.
Our complaint alleges that the whole structure depends on one number being true: the "project price before discounts." If that price is real, the discount is real. If no one pays that price, the discount is a sales technique, and the "sale price" is just the price.
What our lawsuit alleges
Before we filed, we investigated Renewal by Andersen's pricing and advertising. According to our complaint:
For every product we analyzed, Renewal by Andersen never offered it at the reference price during the 120 days before our analysis.
In every single month of 2023 and 2024, Renewal by Andersen's television commercials advertised a "limited time" deal of 20% to 33% off. Sometimes the deal was dressed differently—"buy one, get one 40% off"—but the result was the same.
In not one of those months were the windows and doors sold at what Renewal by Andersen called the retail price.
We also allege that the pressure to sign on the first visit is part of the scheme. A deadline that resets every month isn't a deadline. Its job is to stop you from getting a second bid.
Renewal by Andersen disputes these allegations, and the court hasn't decided them.
Two examples from our complaint
Sacramento area, June 2023. Our client bought replacement windows from Renewal by Andersen of Sacramento for $46,875. On the first visit, the sales representative told her the "project price before discounts" was $69,962, that she was getting 33% off as a special promotion that was only good that day, and that she had to sign that day to keep it. Her contract trumpets, in large letters, "$23,087 savings" from a "June Promotion." We allege the products she bought were never offered for sale at $69,962.
Los Angeles County, January 2025. Our client bought replacement windows from Renewal by Andersen's company-owned Los Angeles operation for $28,187. Her contract listed a "project price before discounts" of $39,246, then stacked the discounts: 20% "Los Angeles" discount, 3% "volume discount," 5% "efficiency discount," $250 "national offer," and $300 as a "thank you for your service." Total advertised savings: "$11,059." When she asked the sales representative whether the sale would continue after the holidays, he told her this was the "biggest sale of the year." We allege her products, too, were never offered at the "project price before discounts."
Different cities. Different years. Different retailers. Same structure.
The sale that ends every month
You don't have to take our word for the pattern. Renewal by Andersen retailers publish their offers online, and each one comes with an expiration date.
In August 2025, Renewal by Andersen of Los Angeles' web page advertised "Buy One, Get One 40% Off! PLUS: Bonus $150 Off Each Window and Door!"—with the offer ending September 1, 2025. A year later, as this post is written, Renewal by Andersen retailer websites are advertising an offer that "ENDS SEPTEMBER 30TH!" in capital letters, with the fine print noting that the purchase must happen "during initial visit to qualify."
People who have sold these windows describe the same thing. As quoted in our complaint, one self-described former Renewal by Andersen salesperson wrote online that the company runs "the whole monthly promotional price is xxxxxx but if you buy today it's xxxx." Another described the approach as high-pressure "sign today or else lose your '20% discount.'"
Does California law prohibit fake discounts?
Yes. California has regulated "former price" advertising for decades. Our complaint alleges that Renewal by Andersen's pricing violates three of those laws:
The False Advertising Law (Business & Professions Code §§ 17500, 17501). Section 17501 prohibits advertising a "former price" unless that price was the prevailing market price within the three months immediately before the advertisement, or the advertisement clearly states when the former price actually prevailed.
The Consumers Legal Remedies Act (Civil Code § 1770), which prohibits "[m]aking false or misleading statements of fact concerning reasons for, existence of, or amounts of, price reductions," and prohibits advertising goods with the intent not to sell them as advertised.
The Unfair Competition Law (Business & Professions Code § 17200), which prohibits unlawful, unfair, and fraudulent business practices.
The Federal Trade Commission's guides say the same thing in plainer words: when "an artificial, inflated price was established for the purpose of enabling the subsequent offer of a large reduction," the bargain is a false one, and the "reduced" price is "probably just the seller's regular price." (16 C.F.R. § 233.1.)
We've written more about how fake sales violate California law here.
This isn't about whether the windows are good
Many Renewal by Andersen customers like their windows. That's fine. This case isn't about product quality or installation. It's about the number at the top of the contract and the deadline that came with it.
Our complaint alleges that Renewal by Andersen's prices run well above competitors' prices for comparable products, and that a customer who wasn't told to sign on the spot could have found that out. Whether or not you're happy with what you bought, if you paid a price that was set by a fictitious discount, you may have paid more than you should have.
What to do if you bought from Renewal by Andersen
Find your contract. It's the single most useful document. Look for the "project price before discounts," the itemized discounts, and the "savings" line. If you signed a change order or addendum later, keep that too.
Write down the pitch. Roughly when the consultation happened, which Renewal by Andersen retailer it was, whether you signed on the first visit, what discount was offered, and what you were told about when it would expire.
Save the advertising. Mailers, emails, and texts from Renewal by Andersen, especially anything with an expiration date. Two mailers a month apart, both announcing a deal that's about to end, tell the story on their own.
Tell us about your purchase. The form takes a couple of minutes, costs nothing, and creates no obligation.
Frequently asked questions
Is there a Renewal by Andersen class action lawsuit?
Yes. Warren Terzian LLP filed Young v. Renewal by Andersen LLC, No. 2:24-cv-01759, now pending in the U.S. District Court for the Eastern District of California, against Renewal by Andersen LLC and River City Window & Door, Inc. (which did business as Renewal by Andersen of Sacramento). The lawsuit alleges that Renewal by Andersen advertises fake discounts from a "project price before discounts" that no customer actually pays, in violation of California's consumer protection laws. The case is active.
Does it cost anything to participate?
No. Submitting your information is free. In class actions, attorneys' fees are typically paid out of any recovery and must be approved by the court—they aren't billed to class members.
I'm happy with my windows. Does that matter?
No. The case is about pricing, not product quality. If the discount you were given was measured against a price no one pays, you may have a claim regardless of how the windows perform.
I bought from an independent Renewal by Andersen dealer, not the company itself. Am I included?
Possibly. The proposed class covers purchases from any California Renewal by Andersen retailer, whether company-owned or independently operated. Tell us where and when you bought here, and we'll evaluate your situation.
I don't live in California. Can I still submit my information?
The proposed class covers California residents. If you purchased from Renewal by Andersen while living elsewhere, you can still submit your information—consumer protection laws in other states may offer their own remedies.
How much could I get back?
It's too early to say. In a class action, any recovery is determined by settlement or judgment and must be approved by the court. We can't predict the outcome or promise any result.